Exchange and Refund Policy
Return and Refund Policy
- Exchanges could be done within 14 days of receiving the order, with an extra fees for the exchange shipping.
- Refunds could be done within 14 days of receiving the order, with an extra fees for the exchange shipping.
- Refund or exchange could be via our varies channels
FB : https://www.facebook.com/KOAY.Silver.Store
Instgram : https://www.instagram.com/koay.silver.store/
Whatsapp : +2011118743759
Email : silverkoay@gmail.com
Our working hours are 10 AM - 5 PM (Friday & Saturday are off). All inquiries will be attended to within one working day
Koay Silver ® is a life style independent women e-commerce. We’re customers and community driven, we design and craft new jewelry, for every single soul. Established in 2017 by engineers.